BEEQ Bicycles

We  sell directly from our online shop at www.beeq-bicycles.com so we can get you the best bikes at the best prices. We offer several delivery options so you can confortably and swiftly get your BEEQ bikes.

We only sell directly from our online shop at www.beeq-bicycles.com so we can get you the best bikes at the best prices.

You test BEEQ E-Bikes in select partners where they can also assist with the online purchase.

For further information you can contact us direcly at [email protected].

An electric bike (e-bike) is a bicycle fitted with an electric motor and a rechargeable battery that assists the rider’s pedalling. The motor does not replace human effort, but amplifies it, making climbs easier and allowing the rider to cover greater distances without excessive fatigue. Most e-bikes offer different levels of assistance (low, medium, high) that the rider can select as needed. The maximum speed with electric assistance is limited by law to 25 km/h in the European Union.

In the European Union, the maximum speed of electric assistance on general-purpose e-bikes is limited to 25 km/h by regulation. Above this speed, the motor switches off, and the cyclist continues to pedal without assistance. This limitation applies to e-bikes in the BEEQ range and is a legal requirement for riding on cycle paths and public roads, without the need for registration or compulsory insurance.

No. Electric bicycles with assistance limited to 25 km/h and a maximum power output of 250 W do not require a driving licence, obligatory insurance,  or registration. They may be ridden on cycle paths, shared lanes and roads where cycling is permitted, subject to the same rules of the Traffic Regulations that apply to conventional bicycles.

BEEQ e-bikes are fitted with high-quality electric motors selected for their reliability and performance. For detailed technical specifications of each model’s motor (torque (Nm)), please refer to the individual technical data sheet on the E-bikes page of the BEEQ website. 

The charging time for an e-bike battery usually ranges from 3 to 6 hours, depending on the battery capacity and the charger used. Most users charge their bikes overnight or at work, ensuring sufficient range for their daily journeys. BEEQ also offers the option to upgrade the battery on certain models or to purchase an extra battery as an accessory, allowing you to have a spare battery ready to use. 

The range of a BEEQ e-bike generally varies between 40 km and 100 km per charge, depending on the model, the level of electric assistance used, the rider’s weight and the route profile (flat or hilly). For exact figures by model, please refer to the technical specifications on the E-bikes page.

Registering a BEEQ account is quick and easy. Just select "Login/Register", on the top righthand corner of the BEEQ website and follow the instructions. 

We will only collect the necessary elements to contact you and to personalize your service experience.

To purchase a BEEQ in our shop you will have to register an account. 

The registration process is quick and easy, in the end you will a have a user name and a password that allows us to recognize you and personalize your shopping experience.

If you can't remember your password follow these simple steps:

1. Go to the login/register area in the top right hadn corner of the page

2. Click in "Click here to recover your password"

3. Introduce your e-mail or ID and then click "Recover Password"

Your new password will be sent to your login e-mail. You should change this password in your user page, in  the personal info section.

All BEEQ bikes are shipped as presented and described – selecting alternative component configurations is currently not possible.

Contact us or your local dealer to see how to improve your BEEQ riding experience.

Log in into your BEEQ account with the login and password you used to register.

Our selected logistics partners will ensure that your order reaches you quickly and safely.

You can see and calculate your delivery costs in the shopping cart of your order.  

Choose your country to see the applicable costs for shipping and packing:

- France - 69,00€

- Spain (Continental) - 69,00€

- Netherlands - 69,00€

- Germany - 69,00€

- Portugal (Continental) - 49,00€

- Portugal (Islands) - 75,00€

Once your order has shipped we will send you a confirmation e-mail containing a tracking number and link with the estimated delivery date.

From that point, to get the latest information on your delivery, enter your tracking number on our selected logistic partners website. 

If there is no one at your address when your order is delivered, the delivery service will leave a note in your post box.

Your order must then be retrieved from the indicated shipping centre within seven days.

For your convenience, you can choose to have your BEEQ E-Bike delivered at one of our local partners.

The shop will assemble your bike in a professional and certified manner.

Find a complete list of our network of partners at https://www.beeq-bicycles.com/find-beeq.

After we have transferred your BEEQ E-Bike to our shipping partners, you can expect the following average delivery times*: 

All BEEQ E-Bikes are assembled, adjusted and test ridden by out expert team of mechanics.

We ship our BEEQ E-Bikes so that minimal assembly is required by you.

You can get your bike ready following the Quick Start Guide provided using the tools and instructions written.

You can see how to assemble you bike here: How to Unbox and Assemble Your BEEQ E-Bike

Because we want you to be 100% satisfied with BEEQ products you can return unused bikes (purchased online) within 15 days of receipt in an simples 4 step process.

Return your order in 4 steps:

We believe in the BEEQ riding experience, and is extremely important for us that you remain completely satisfied with your BEEQ E-Bike.

Should issues arise you have 3 years warranty in your E-Bike, and we will be happy to process and resolve your complaint as soon as possible.

Please contact us on the following link and provide us with a detailed description of your problem so we can provide you a more personalized assistance. 

https://www.beeq-bicycles.com/contacts/warranty/5